OrderLemon
OrderLemon turns WhatsApp into an ordering, payment and marketing channel for local businesses.
About the client
OrderLemon helps bakeries, restaurants, caterers, butchers, flower shops and retailers take orders and payments directly in a WhatsApp chat. Customers do not need to register, shops pay no commission, and merchants can send promotional campaigns, print orders automatically and connect their POS.
The challenge
A marketplace with many merchants means many recurring plans, onboarding requests and support questions. Keeping track of every shop, its plan and its invoices across separate tools slows the team down.
How they use NIZU
OrderLemon manages its merchants as clients in NIZU, bills recurring plans through Subscriptions and handles merchant questions with Tickets. Invoices go out automatically, with Peppol e-invoicing for Belgian businesses.
Run your business on NIZU
Pick the modules you need, invite your whole team and pay per workspace, not per user.