Case Studies Rocket Chat The mayor problems

The mayor problems

  • Official communication was being conducted via WhatsApp
  • No way to retrace project researcher messages once he/she did abandon or conclude the project
  • There was no clear procedure to govern the conversations and stablish moderators
  • No link with existing applications for data research
  • Impossible to manage a GDPR or NDA via other solutions like Slack or Microsoft Teams

Case Studies Rocket Chat Our solution

Our solution

  • Server On premises without comprises
  • Rocket.Chat Pro Version
  • Direct support from RGW and not Rocket Chat
  • Integration with direct in-house software

Results

  • Intenal communication improvement
  • Information traceability
  • Channel governance for the moderators
  • Correlation between the research data and the discussions of moderators and scientist